Privacy Policy

1.1 Appointments at Prana Vitalis can be made through our online booking system. 1.2 By booking an appointment, you acknowledge that you have read and agreed to our terms.

[Your Business Name] [Business Address] [Phone Number] [Email Address] We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure that your personal data is protected.

We collect the following types of personal data when you interact with us: - Personal Identification Information: Name, email address, phone number, etc. - Health Information: (for consultation purposes), such as medical history, current health conditions, and other related data. - Usage Data: IP address, browser type, device information, pages visited on our website, and time spent on our site. - Communication Data: Information provided when you contact us or respond to surveys or marketing communications.

2.1 We require 48 hours' notice for any cancellations or rescheduling of appointments. 2.2 If you cancel or reschedule your appointment with less than 48 hours' notice, a 50% cancellation fee will apply. 2.3 If you fail to show up for your scheduled appointment without prior notice, a 100% cancellation fee will be charged. 2.4 You may cancel or reschedule your appointment by contacting us directly at [Contact Information].

3.1 Please arrive on time for your appointment. 3.2 If you arrive more than 15 minutes late, we reserve the right to either shorten the appointment or reschedule it, and a cancellation fee may apply.

We use the personal data we collect for the following purposes: - To provide and manage our services. - To communicate with you regarding consultations, appointments, and support. - To send marketing communications, newsletters, and offers (with your consent). - To respond to your inquiries or requests. - To comply with legal obligations. - To improve our website and services through analysis of usage data.

Under the GDPR, we rely on the following legal bases to process your personal data: - Consent: We may process your personal data if you have provided consent (e.g., signing up for our newsletter). - Contractual Necessity: Processing is necessary for the performance of a contract (e.g., delivering consultation services). - Legal Obligation: Processing is necessary to comply with legal obligations (e.g., maintaining medical records). - Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services.

4.1 All payments for services are due before the appointment unless otherwise agreed upon in advance. 4.2 Payments can be made via digital payment.

We will not share your personal data with third parties, except in the following cases: - Service Providers: We may share your data with trusted third-party service providers who help us operate our business, such as hosting services, email providers, and customer service platforms. These providers are required to protect your data in accordance with this Privacy Policy. - Legal Requirements: If required by law, we may disclose your personal data to comply with a legal process, such as a court order, subpoena, or government request.

5.1 Your personal and health information is confidential. We adhere to strict privacy policies and comply with applicable data protection laws. 5.2 We will only share your personal data with third parties if required by law or if necessary for the treatment process (e.g., with labs or medical specialists).

If we transfer your personal data outside the European Economic Area (EEA), we ensure that your data is protected through appropriate safeguards, such as the use of Standard Contractual Clauses or other mechanisms provided under GDPR.

6.1 You are responsible for informing us of any changes to your health status, current medications, or any other conditions that might affect your treatment. 6.2 If you are under the care of another healthcare professional, we recommend you consult with them before starting homeopathic treatment.

As a data subject, you have the following rights under the GDPR: - Right to Access: You can request a copy of the personal data we hold about you. - Right to Rectification: You can request corrections to any inaccurate or incomplete personal data. - Right to Erasure: You can request the deletion of your personal data under certain conditions. - Right to Restrict Processing: You can request the restriction of processing of your personal data in specific circumstances. - Right to Object: You can object to the processing of your personal data for legitimate interests or direct marketing. - Right to Data Portability: You can request that we transfer your personal data to another service provider. - Right to Withdraw Consent: If you have provided consent for processing, you can withdraw it at any time.

7.1 While homeopathy can offer significant benefits, individual results vary. We cannot guarantee specific outcomes or results from treatment. 7.2 It is your responsibility to follow the prescribed treatment plan and attend scheduled appointments.

8.1 Prana Vitalis and its practitioners are not liable for any injury or damage that may occur during or after treatment. 8.2 Our liability is limited to the cost of the homeopathic treatment itself.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For health-related data, this retention period may be governed by local medical record-keeping laws.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9.1 We reserve the right to modify or update these Terms and Conditions at any time. 9.2 Any changes will be posted on our website, and the 'Last Updated' date will be revised accordingly. 9.3 By continuing to use our services, you agree to be bound by the updated Terms and Conditions.

If you have any questions about our Terms and Conditions, please contact us at: +44 7786965056 info@pranavitalis.com

We use cookies and similar tracking technologies to improve your experience on our website and to analyze website usage. For more information about how we use cookies, please see our [Cookie Policy].

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the 'Last Updated' date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us at: +44 7786965056 info@pranavitalis.com